Jewel Fuel Rewards card and stations update
What you need to know:
- Not all of the participating gas stations are on the website lists -- there are more stations in the program.
- Ask your local Jewel's service counter staff where the closest participating station is
- If you requested your new Jewel card online, you probably got an "old" Preferred card that may not work at the pump
Jewel recently began their Fuel Rewards program, earning you .05 off per gallon at a participating gas stations. When the program rolled out a few weeks ago, the information that Jewel sent over for me to post encouraged people to sign up online for the new card versus getting it in the store -- and then, the new card would be sent in the mail. (I'm honestly not sure why they wanted to do things this way, as on the first day of the program, you could also get the new card in-store.) When I signed up online, I printed a temporary card, which I've been using for a few weeks to accumulate fuel points.
On Friday, my "new" Jewel card came, and this is what it looks like:
Many blog readers reported getting identical, old-style Jewel cards in the mail on Friday too. Over the weekend, reports began to pour in of these cards not working at the pump. And, as people started looking at the public lists of participating gas stations posted on the Fuel Rewards site and Jewel's site, we noticed that the participating stations are pretty spread out. For where I live, it shows the closest station being nine miles away in Woodstock, and the next closest being 21 miles away in Richmond..! While I'm up in Woodstock at times, that's still a hike to use the fuel rewards.
When I went to my local Jewel (Huntley,) the staff at the service counter said they'd been reading people's reports on the blog about there not being enough gas stations in their area. They said "Jill, don't panic! You can use the rewards right up the street from here!" I said "What?" And indeed, they told me that the Mobil station at Rt. 47 and Mill Street in Huntley is participating in Fuel Rewards!
I said "That is GREAT... but how is the rest of the public supposed to know that when they're not on either list of participating stations?" They said to encourage people to ASK the service counter at your local Jewel where the closest participating fuel station is.
So today I headed over to this Huntley Mobil location to try to use my Fuel Rewards card.
The pumps indeed have stickers and signage noting that this Mobil is participating in Fuel Rewards (great!)
I put my "new" Jewel Preferred card in the slot, and...
It didn't work. I went inside to see the cashier, and he said that they could manually apply the rewards inside after I filled up, but I could not pay at the pump to do this. I went back outside, filled up my tank:
Ouch. My .55/gallon rewards that I accrued would really be nice to use!
And, once inside, the cashier entered my card number into the register, applied the rewards, and I enjoyed $11.00 off my bill.
I'm still trying to find out for you guys how we can get the right cards though that will work at the pump. My Jewel suggested that if I had found some way to get the existing fuel rewards off my card, I could simply dump this Preferred card, sign up for a Rewards card at the store, and use that one from now on. Now that this card is empty, that's what I may do.
Another reader wrote that she was told that if your "new" Preferred card that came in the mail has a bar code on the back side that it will work at the pump. My new card does not have one:
In short - if you got a Preferred card in the mail, it is still accruing points and you can still use those points at the gas station -- but you may have to go inside to do it.